shipping & RETURNS

 

SHIPPING

At this time, we are only accepting orders from residents that live in the U.S.A. and Canada. All orders are shipped via USPS Priority Mail, (includes a tracking number). Please be aware that a signature confirmation is required to receive the package. The shipping rate to the contiguous 48 U.S. states is $7.99 with a $1.00 fee for every physical product added to order. The shipping rate to Alaska and Hawaii is $19.99 with a $1.00 fee for every physical product added to order. Orders for Canada are charged a flat rate $25 fee for USPS expedited shipping inclusive of all customs and duties with a $1.00 fee for every physical product added to order. Please note that Higher Limits does not deliver to APO/FPO addresses or P.O. boxes. Please allow up to 2 business days for order processing and verification, and an additional 5-7 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

 

PRE-ORDERS/BACKORDERS: Please allow an additional 2-3 weeks for delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

 

RETURNS & EXCHANGES

No returns for refunds or credits, all sales final. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.  Higher Limits does accept exchanges for a different size (NOT exchanges for a different color), provided we have your size available in stock and provided that we receive the merchandise from you in the exact condition that it was shipped to you. For any returned item(s) intended for an exchange, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping (please provide $7.99 if shipping from any of the contiguous 48 U.S. states,$19.99 if shipping from Alaska or Hawaii, or $25 if shipping from Canada, along with the item(s) intended to be exchanged). Higher Limits does not assume responsibility for reimbursement or compensation of returned packages lost in transit or postal errors. Higher Limits also reserves the right to deny anyone of an exchange assuming the item(s) intended for exchange does not meet our standard of condition that we accept in order to complete the exchange. Please make sure to contact us at support@higher-limits.com for any exchanges and/or other inquiries.